What These Answers Cover and Why We Wrote Them
Most questions we get fall into a handful of categories: opening an account, confirming your identity, moving money in and out, and understanding which states can access the lobby. We wrote these answers the way we'd explain things to a friend — no legal jargon, no vague pointers to other pages. When a question touches payments, we name the actual method: PayPal
deposits post directly to your account wallet, Venmo transfers follow the same path, and Play+ prepaid cards are loaded before you check out. Where state law shapes your access, we say so plainly rather than glossing over it. Players in Philadelphia and Chicago have told us they wanted fewer clicks to get a real answer, and that feedback shaped how this page
is organized. If a question below doesn't cover your exact situation, hit live chat and a real agent picks it up.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat