What We Collect and Why It Matters
When you open an account with xcasino, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, and payment identifiers — for example, the email linked to your PayPal wallet, the
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phone number tied to your Venmo account, or the card number associated with your Play+ prepaid card. We also collect device data such as IP address, browser type, and session activity to detect fraud and maintain platform integrity. Behavioral data — which game rooms you visit,
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how long sessions run — is used internally to improve lobby layout and support decisions; it is never sold. Location data is collected only to the extent needed to confirm you are accessing the platform from an eligible state, because access depends on state law and
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eligible jurisdictions. Data submitted during identity verification, such as a government-issued ID or the last four digits of a Social Security number, is encrypted and stored only as long as required by applicable law. You may request a copy of your stored data or ask us
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to delete it at any time by contacting our support team through the channels listed on this page.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.